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FAQ
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Entre em contacto
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By Email
Send an email to info@valesdoalentejo.com
By Phone
Our numbers are the +351 934 851 205 | 933 694 825
(Call to national mobile network)
Visit Us
Come talk in person :
Turismo Vales do Alentejo
Foros dos Vales Cx Postal 3539
7630-711 Vales-Colos
Respostas às perguntas mais frequentes
Para esclarecer as suas dúvidas
- What payment methods are available?
We accept payment via ATM and Visa/Mastercard, or cash.
- What time do you serve breakfast?
We serve breakfast from 8am to 12pm.
- What are the conditions for canceling a booking?
We accept cancellations 48 hours in advance.
- What time can we check-in and check-out?
Ckeck-in time: 20h / check out: 12h the next day.
- How to get there by public transportation?
You can arrive by bus, departing in Cercal.
- Do you offer extra services such as guide, babysitting, souvenir sales, etc.?
Currently we do not provide any additional service.
- What is the house capacity?
Our houses are prepared for 4 people.
- The booking allows how many guests?
The booking allows 2 adults and 2 children under 12 years. The cost per guest (in addition to the 2 adults included in the booking) is €22.5/night.
- Is there a fee for canceling a booking?
If cancellation is done within the period of 48 hours prior to the start of this booking, it must be paid in full.